Privacy Policy

INTRODUCTION

This Privacy Policy describes how Repair Credit Pros (“we,” “our,” or “us”) collects, uses, shares, and protects information obtained from customers (“you”) when you visit repaircreditpros.com or use our credit repair services (the “Services”).

By accessing the Site or Services, you consent to the practices described herein. This Policy is part of our Terms of Use and Conditions, which are incorporated by reference.

1. INFORMATION WE COLLECT

1.1 Personal Information

We may collect personal identifiers including:

Name, date of birth, Social Security Number;

Address, email, phone number;

Identification documents.

1.2 Financial and Credit Information

Credit reports, creditor information, account details;

Payment history, credit bureau data.

1.3 Payment Information

Billing address, payment method, transaction history.

1.4 Technical Information

IP address, browser type, operating system;

Cookies, log data, and analytics.

1.5 Communications

Emails, phone calls, texts, uploaded documents.

2. HOW WE USE YOUR INFORMATION

We use information to:
(a) Provide credit repair Services;
(b) Prepare and send dispute letters;
(c) Communicate with you regarding your File;
(d) Process payments and billing;
(e) Maintain security of your File;
(f) Comply with legal and regulatory requirements;
(g) Improve Site functionality.

3. HOW WE SHARE INFORMATION

We do not sell your personal information. We may share information with:

3.1 Credit Bureaus and Creditors

To submit disputes and process credit repair requests.

3.2 Service Providers

Payment processors, IT vendors, and authorized contractors assisting in operations.

3.3 Legal or Regulatory Authorities

When required by law, subpoena, or government investigation.

3.4 Successors or Assignees

In case of merger, acquisition, or sale of Repair Credit Pros.

4. DATA SECURITY

4.1 Safeguards

We employ administrative, technical, and physical safeguards, including encryption, secure servers, and limited access.

4.2 No Absolute Guarantee

No transmission over the internet can be guaranteed 100% secure; you submit information at your own risk.

5. DATA RETENTION

We retain information only as long as necessary to:

Perform Services;

Fulfill legal obligations;

Resolve disputes;

Enforce agreements.

After Services are completed, sensitive information may be securely deleted or anonymized.

6. CUSTOMER RIGHTS

Depending on jurisdiction, you may have rights to:

Access: Request a copy of information we hold.

Correction: Request correction of inaccurate data.

Deletion: Request deletion, subject to legal retention.

Opt-Out: Withdraw consent to marketing communications.

Non-Discrimination: Exercise privacy rights without discrimination.

To exercise these rights, contact us at [[email protected]].

7. CHILDREN’S PRIVACY

Our Services are intended for adults 18+. We do not knowingly collect information from children under 13. If discovered, such data will be deleted.

8. COOKIES AND TRACKING

8.1 Cookies

We may use cookies to:
(a) Recognize returning users;
(b) Improve Site performance;
(c) Collect aggregate usage data.

8.2 Opt-Out

You may disable cookies in your browser, but some Site features may not work properly.

9. “DO NOT TRACK” DISCLOSURE

Our Site does not currently respond to “Do Not Track” browser signals.

10. STATE-SPECIFIC DISCLOSURES

10.1 California (CCPA/CPRA)

California residents may request:

(a) Disclosure of categories of personal information collected;
(b) Deletion of personal information;
(c) Correction of inaccurate personal information;
(d) Information on third parties with whom data is shared.

We do not sell personal information. Requests may be submitted via [[email protected]/866-608-0037].

10.2 Other States

We comply with applicable state consumer privacy laws, including Virginia, Colorado, Connecticut, and Utah, as they become effective.

11. CHANGES TO THIS POLICY

We may revise this Policy periodically. Updates will be posted with a new Effective Date. Your continued use constitutes acceptance of changes.

12. CONTACT INFORMATION

Repair Credit Pros

Email: [email protected]

Phone: 866-608-0037

Date of Terms and Conditions: 9/23/25

NOTICE OF CANCELLATION

(Required by Federal Law – Credit Repair Organizations Act, 15 U.S.C. §1679e(b))

Customer Right to Cancel

You may cancel this contract, without penalty or obligation, at any time before midnight of the third (3rd) business day after the date on which you signed the contract.

Any payment made by you under this contract will be returned within ten (10) business days following receipt by the seller of your cancellation notice.

To Cancel This Contract:
Mail, email, or deliver a signed and dated copy of this cancellation notice, or any other written notice, to:

Repair Credit Pros

Email: [email protected]

Phone: (307) 317-8467

Date of Terms and Conditions: 9/23/25